Privacy Policy

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect certain information, including:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login details
  • Order and transaction information

Technical Information

We may automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or source

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfill your orders
  • Provide products and services requested by you
  • Process payments and transactions
  • Arrange shipping and delivery
  • Communicate with you regarding your orders
  • Respond to customer support requests
  • Manage your account
  • Improve our website, products, and services
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

3. Prescription and Medical Information

Certain products available through our website may be prescription medicines or products subject to applicable laws and regulations.

Where required, we may request information or documentation necessary to verify a prescription or fulfill applicable legal requirements. Such information will be used only for legitimate purposes related to the order, verification, dispensing, or legal compliance.

We do not use medical or prescription-related information for unrelated marketing purposes.

4. Payment Information

Payments made through our website may be processed by third-party payment providers. We generally do not store complete credit card, debit card, or other sensitive payment credentials on our servers.

Payment information is handled according to the privacy and security practices of the applicable payment service provider.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Maintain login sessions
  • Understand website usage
  • Improve website performance
  • Provide relevant website functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting providers
  • Technology and website service providers
  • Customer support services
  • Analytics and security providers

These service providers are expected to use the information only for the purposes for which it is provided.

We may also disclose information when required by law, court order, government authority, or when necessary to protect our legal rights, website security, users, or property.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

10. Children’s Privacy

Our website is not intended for children who are unable to legally purchase or use the products offered on the website.

We do not knowingly collect personal information from children in violation of applicable laws.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is being used
  • Withdraw consent where applicable
  • Object to certain uses of your information

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated version will be posted on this page with the revised Last Updated date.