1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Provide false, inaccurate, or misleading information.
• Use the website to purchase products for unlawful purposes.

2. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, availability, and other information displayed on the website are accurate.

However, minor differences may occur between product images and the actual packaging due to manufacturer updates or changes in product presentation.

Product availability may change without prior notice.

3. Medicines and Healthcare Products

Certain products available on our website may be prescription medicines or regulated healthcare products.

Prescription medicines should only be purchased and used in accordance with applicable laws and the advice of a qualified healthcare professional.

Where required, a valid prescription or other verification may be requested before an order is processed.

We reserve the right to decline, hold, or cancel an order if prescription, verification, product availability, or legal requirements are not satisfied.

4. Medical Disclaimer

The information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Product descriptions and information available on the website should not be used as a substitute for consultation with a qualified doctor, pharmacist, or other healthcare professional.

Always follow the instructions provided by your healthcare professional and the product packaging.

If you experience an adverse reaction or have concerns regarding a medicine, seek appropriate medical advice.

5. User Accounts

Some features of the website may require you to create an account.

You are responsible for:

• Providing accurate account information.
• Maintaining the confidentiality of your login credentials.
• Keeping your account information updated.
• All activity carried out through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept or decline an order for reasons including:

• Product availability
• Incorrect product or pricing information
• Prescription or verification requirements
• Payment issues
• Delivery restrictions
• Suspected fraudulent activity
• Legal or regulatory requirements

An order may be cancelled or modified where necessary.

7. Pricing and Payments

Product prices displayed on the website are subject to change without prior notice.

We use third-party payment providers to process online payments. You agree to provide accurate and valid payment information when placing an order.

We are not responsible for delays or failures caused by third-party payment processors, banks, or financial institutions.

8. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer.

Delivery times provided on the website are estimates and may be affected by factors outside our control, including courier delays, weather conditions, public holidays, or regulatory restrictions.

Customers are responsible for providing accurate shipping information.

9. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to our Returns & Exchange Policy.

Due to health and safety considerations, certain pharmaceutical and healthcare products may not be eligible for return or exchange once delivered or opened.

Please review our Returns & Exchange Policy before placing an order.

10. Intellectual Property

All website content, including text, images, graphics, logos, designs, product information, and other materials, is owned by or licensed to [Website Name], unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.

11. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other external platforms.

The website may also contain links to third-party websites. We are not responsible for the content, availability, privacy practices, or policies of third-party websites.

12. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, [Website Name] shall not be responsible for losses or damages arising from:

• Misuse of products.
• Use of medicines without appropriate professional guidance.
• Incorrect information provided by customers.
• Delays caused by third-party service providers.
• Website interruptions or technical issues.
• Events beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

14. Prohibited Activities

You must not use the website to:

• Commit or facilitate fraud.
• Violate applicable laws or regulations.
• Attempt unauthorized access to website systems.
• Introduce malicious software or harmful code.
• Collect information about other users without authorization.
• Misuse prescription or regulated products.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will become effective when the updated terms are published on this page.

You are responsible for reviewing the Terms & Conditions periodically.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.